Priya Shah
Safety concernReview now — Priya reported a gas smell at 7 Cedar Road. Sam told her to leave and call 0800 111 999. Check she’s safe.
CallText
Close enquiry when you have dealt with it
On the tools?
Sam takes the call.
Your AI receptionist for missed calls, busy days and after hours.
Get the customer’s details, see what needs you and get back to work.
Keep your number. We help with the setup.
Ring it now — a real AI receptionist answers. On a computer? 🎙️ Talk to Sam here · Quick setup
EmergencySarah CollinsNewFlagged urgentjust now
Callback07911 123456
PostcodeM3 4EN
Address18 Deansgate, Manchester
ProblemBurst pipe under the kitchen sink
Illustrative enquiry with sample customer details.
Keeps your own number Cover outside working hours Guided setup From £99 a month
UK plan prices exclude applicable VAT. See the monthly plans and allowances.
Where jobs go missing
Sound familiar?
You’re on the tools
Elbow-deep in a boiler swap when the phone rings. Sam can take the details while you finish the job safely.
A clear message to come back to
It’s gone 6pm
Burst pipes don’t keep office hours. Out-of-hours calls are the most urgent, highest-value jobs — and the first ones you lose.
Emergency call-outs pay the most — and can’t wait
You ring back at five
Too late. They called at two, someone else picked up, and the job’s gone. Ringing back loses to whoever answers first.
First to answer wins the job
Sam helps with all three — takes the details, flags urgent enquiries and follows your booking rules. Hear it live →
Sam only answers the calls you’d have missed. If you pick up, your customer never even meets it — Sam just catches the overflow: after hours, weekends, and when you’re on the tools.
Live demoHear it for yourself
Talk to Sam, our AI receptionist, exactly like one of your customers would. Try it: “Hi, I’ve got a burst pipe under my sink.”
Tap the mic to start — it’ll ask for your microphone.
Uses your microphone. This starts a real AI call.
Cover missed calls
Sam can answer forwarded calls after hours, at weekends and when you’re on the tools. Your plan allowance, forwarding setup, network and provider availability apply.
Capture useful details
Sam asks for the name, callback number, address and problem, then logs what the caller shares so you can follow up.
Book the job in
Choose how Sam handles visits: take a request for you to approve, or book eligible jobs using a connected calendar.
Spot urgent enquiries
Sam gives safety-first guidance and marks urgent enquiries for review. Alerts are sent after the call is processed, using your saved settings. This is not an emergency dispatch service; delivery and callback times are not guaranteed.
Your dashboard
Open it. See who needs you. Call them back.
Start with urgent enquiries, call or text from a clear job card, and check today’s visits. Reports and advanced settings stay out of your way.
Enquiries
The next person who needs a reply
- ✓Urgent enquiries first
- ✓Large Call and Text buttons
- ✓Unfinished enquiries stay visible until you close them
TradieDialDashboard preview
EnquiriesTodayHelp
Who needs a reply?
2 enquiries need your attention
David Owens
UrgentCall David back today — no hot water, elderly resident at 4 Mill Road, Salford.
CallText
Close enquiry when you have dealt with it
Reports and settings are there when you need them.
TradieDialDashboard preview
Sarah Collins
Needs a replyBurst pipe under the kitchen sink
- Phone
- 07700 900318
- Address
- 18 Deansgate, Manchester
- Postcode
- M3 2BY
CallText
Burst pipe under the kitchen sink with water spreading fast. Flagged urgent and the on-call engineer was alerted; caller guided to the stopcock.
Recording and transcript available in the enquiry
Close enquiry when the conversation is dealt with.
Mark work completed separately, after the job is done.
Job card
Every call, one tap from the full story
- ✓Play the recording, read the full transcript
- ✓Address, postcode, the problem, what Sam promised
- ✓Call back or text — right from the card
Today
Know what’s requested and what’s confirmed
- ✓Today’s visits in time order
- ✓Approve requests or enable booking under your rules
- ✓A confirmed appointment is separate from completed work
TradieDialDashboard preview
EnquiriesTodayHelp
Today’s visits
08:30 – 09:30
ConfirmedMargaret Doyle
Boiler service · 22 Oak Avenue, Didsbury
11:00 – 12:00
RequestedJames Whitfield
No hot water · 7 Cedar Road, Sale
Waiting for your approval and a calendar check
14:30 – 16:00
ConfirmedPriya Shah
Radiator leak · 14 Elm Grove, Chorlton
Need to change a confirmed visit? Open its details and contact the team for help.
Four everyday choices. We’ll help with the rest.
Tell us when you work, where you go, how you want visits booked and who should get an alert.
We help you forward your number and check a test call together. You can find help from any client screen.
Get help setting upTradieDialDashboard preview
Your receptionist
- Working hours
- Monday–Friday, 8am–5pm
- Area you cover
- Your town and nearby areas
- Booking
- Ask me to approve visits
- Alerts
- Email and text for urgent calls
Advanced: prices, voice and follow-ups
Saved changes show as pending until the receptionist has applied them.
How it works
We help you set it up and test your forwarding together.
1
A customer calls
Your phone rings out, it’s after hours, or you’re up a ladder — the call forwards to Sam instead of voicemail.
2
Sam answers, captures & books
Sam answers as your business, captures the caller’s name, number, address and the problem, and — for eligible jobs — takes a request for your approval or confirms a slot when your calendar and booking rules allow.
3
Review the call & next step
After the call is processed, captured details, the transcript and available recording appear in your dashboard. Urgent alerts use your saved settings; an alert does not mean an engineer has been dispatched.
🤝
Be one of our first trades.
We’re a small team and we help you get started personally. See how Sam handles a call and how the dashboard works before choosing a plan.
Book a free demoBuilt for your trade
Sam knows what counts as an emergency in your line of work.
Sam knows a dripping tap can wait — and a burst pipe can’t.
Flagged as emergency
- Burst pipe / major leak
- No water in the property
- Sewage backing up
- Boiler leaking
Captured as routine
- Dripping taps
- Low pressure
- Bookings & quotes
Booking, not just messages
You decide when a visit is confirmed
Sam can take appointment requests for you to approve. If you prefer automatic booking, we connect your calendar and set the rules with you. A requested time is never shown as a confirmed visit until it is accepted.
- Checks a connected calendar before offering automatic booking slots
- Confirms a visit only when your booking rules and calendar allow it
- Captures the details the caller shares: name, number, address and job
- Open a visit for details; contact the team to arrange changes
Confirmed visit · example✕
Sarah Collins
- Date
- Friday 12 June 2026
- Time
- 10:00 – 11:00
- Address
- 18 Deansgate, Manchester M3 4EN
- Job
- Leaking tap under the kitchen sink
Need to change this visit? Contact the team for help. Closing an enquiry does not cancel a booking.
After the call
Less chasing when you get home
Keep the enquiry, the customer’s details and the next step together.
Customer follow-up
Your customer can finish by text
When texts are enabled and the customer can receive them, Sam can send a secure link from your receptionist number. They can correct a detail, add a note or send a job photo. Unfinished enquiries stay visible for you to follow up.
Text from your business
Hi Sarah, Sam from Manchester Plumbing here — we’ve got your appointment request for your leak. It is not confirmed yet; Manchester Plumbing needs to confirm the time. Ref #4821
A request stays pending until your booking rules and calendar allow confirmation.
Your reports
See calls, quotes and recorded wins
Your report separates confirmed bookings, quotes and jobs you mark won. Any opportunity estimate is labelled and is not proof of revenue or prevented lost jobs.
Illustrative opportunity value
£1,750
7 jobs captured3 booked in4 after-hours
Illustration only. Your report uses your own recorded activity.
What could a few more enquiries be worth?
Use your own numbers to explore what answering more enquiries could mean. This is an illustration, not a forecast of sales.
Choose your own estimate. Not every caller becomes a customer.
Illustrative job value per month
£2,708
Based on about 10.8 jobs a month.
Uses 52 weeks ÷ 12 months. This is potential job value before materials, labour, tax and subscription costs. It is not profit or a promise of recovered work.
Built for trades, not generic call answering
Answering is the cheap bit. What you pay for is owner-controlled booking, structured trade triage, safety escalation and clearly labelled outcome reports.
- Booking with your approval rules
- 3-level emergency triage
- Gas-safety override
- Set up for your trade
- Quotes and recorded wins
The same helpful receptionist. Room for more calls.
Choose the amount of cover you need. Every plan includes the same tools and help getting set up.
Monthly billing · No setup fee · Cancel anytime
GBP prices excluding VAT. Any applicable VAT is added and the total is shown before payment. Payment, cancellation and refund details.
Starter
For a sole trader catching missed calls
£99/ month, excluding VAT
150 call minutes
About 50 calls at 3 minutes each
100 SMS segments included
Allowances per month
A few calls a day, or cover when you are busy.
All core features included
Ask about StarterPro
For a busy trade business
£149/ month, excluding VAT
300 call minutes
About 100 calls at 3 minutes each
200 SMS segments included
Allowances per month
Regular enquiries throughout the working week.
All core features included
Ask about ProBusiness
For a business with a busier phone
£249/ month, excluding VAT
600 call minutes
About 200 calls at 3 minutes each
400 SMS segments included
Allowances per month
More customer calls, with the same simple workspace.
All core features included
Ask about BusinessIncluded on every plan
One business and one receptionist number. We help you choose the settings that suit how you work.
- 24/7 AI answering for calls you forward to Sam
- Caller details, job summaries and urgent-call alerts
- Simple Enquiries, Today and Help screens
- Call customers back from your phone, or text from the dashboard
- Booking requests for you to approve; automatic booking when connected and enabled
- Secure links for customer details and job photos
- Optional follow-up texts and completed-work review requests
- Reports that keep quotes and jobs marked won separate
- Your existing number, with guided setup and forwarding checks
How minutes, texts and extra usage work
Minutes cover the time Sam spends on forwarded customer calls, including time listening. Calls you answer yourself and callbacks from your own phone are outside this allowance. Allowances renew with your paid monthly period and do not roll over. We temporarily reserve up to 10 minutes before each new call; only actual call time is used afterwards. Cover can pause when less than that remains, or while other calls are being confirmed. Paused callers hear an unavailable message and emergency guidance.
Text allowances cover outgoing customer texts and owner alerts. A long text or one with special characters can use more than one SMS segment. We explain this during setup.
Need more? Talk to us about extra usage or a larger plan. We agree any additional charges with you before changing your bill.
Your mobile or landline provider may charge for forwarding. We help you check this before setup. Connected calendar availability and your booking rules determine whether a visit can be confirmed.
Not sure which fits? Start with a free demo and we’ll look at your call volume together. Your existing agreed price stays unchanged unless you choose to move plans.
30-day money-back guarantee on your first subscription fee. Billing, cancellation and refund terms.
Common questions
Does it sound robotic?+
Sam clearly introduces itself as your AI receptionist, but the voice is natural, calm and conversational — so callers still get a professional experience instead of voicemail. Try the live demo above and judge for yourself.
Will I lose customers because it’s AI?+
Sam clearly introduces itself as your AI receptionist and aims to capture the details you need to follow up. It can make mistakes, so try the demo and review important information. If it is not right for your business, our 30-day guarantee covers your first subscription fee, subject to the refund terms.
What if Sam can’t answer a question?+
Sam takes a message for your team to review after the call. He can use your approved guide prices, but does not invent a bespoke quote or diagnose faults. If a caller struggles, he aims to capture the essentials for a human callback.
Does it use my existing number?+
Yes. You forward your line to TradieDial — for example when it rings out or after hours — so customers keep calling the number they already know.
What about gas leaks or real danger?+
Sam is trained to recognise gas smells and dangerous situations and immediately directs the caller to the emergency services before anything else.
What if someone’s rude to it, or it’s a prank?+
Sam stays calm and professional. Time-wasters and pranks get one polite redirect and then it ends the call to keep your line free — but it always errs on the side of a real customer, so a genuine caller having a bad day is never cut off.
How much does it cost?+
Starter £99/month with 150 call minutes; Pro £149/month with 300 call minutes; Business £249/month with 600 call minutes. Every plan includes the same core tools and guided setup. No setup fee, monthly billing and cancel anytime. Existing customers keep their agreed price unless they choose to move.
What if I use my included minutes?+
Need more? Talk to us about extra usage or a larger plan. We agree any additional charges with you before changing your bill.
Do I need to learn a complicated system?+
Start with Enquiries, Today and Help. Call or text from the customer’s card. We help you choose working hours, the area you cover, booking rules and alerts. Extra options stay under Advanced until you need them.
How long does setup take?+
We set it up on our side, then help you forward your number and test the setup before it is marked ready. We configure your greeting, your trade’s emergencies, and your alerts, then point your number at it.
I’m already with an answering service — can I switch?+
Yes. Most trades switch from voicemail or a call-handling service in a day. You keep your number; we just point the calls you’re missing to Sam.
Is my customers’ data safe?+
Access to your business dashboard is restricted. Callers are told they are speaking with AI and that the call may be recorded. Our privacy policy explains the providers, storage locations, retention and how to request deletion. See our Privacy Policy.
SB
Built by two brothers, not a call centre
TradieDial is built and run by Sindri, working with his brother Birgir. We’re a small family team, not a faceless call centre: when you get in touch, you get us. We started TradieDial because good local trades lose real jobs to a phone nobody can answer — and an AI receptionist fixes that without the cost of hiring.
Talk to us →Never miss another job.
Try Sam yourself above, then leave your details and we’ll set up your AI front desk — answering, capturing and booking jobs, ready after we check your setup and test forwarding together.
- Quick setup
- Keeps your existing number
- Monthly subscription — cancel renewal anytime
- Every enquiry stays visible until the outcome is known
Built for UK trades Private business dashboard AI disclosed to callers Monthly plans 30-day money-back